Shipping & Delivery
Estimated Shipping Times
We endeavour to process orders within 24-48 hours of being placed however during high peak and sale periods it may take up to 72 hours for orders to be processed.
International Shipping
We deliver internationally to selected countries:
- NZ $20 for up to 4 Slimes (1kg) $30 for up to 6 Slimes (2kg )
- USA $20 for up to 4 Slimes (1kg) $30 for up to 6 Slimes (2kg )
- If you are not listed here please contact us info@slimeshack.com.au and we will get you a price.
Tracking Your Package
We recommend you follow the steps below before contacting us if your parcel has not arrived yet.
When you purchase from Slime Shack your email address is allocated to the shipped order.
You will be emailed a shipping notification from Slime Shack which will include your tracking number and logistic partner details so you may track your parcels journey. You will also be emailed directly from the logistics partner the tracking details as a secondary tracking source. Please use the information in these emails to keep up to date on your parcels journey.
If you have not received any emails with the above information please check your junk mail and confirm if the correct email was provided to us at checkout.
If for some reason your parcel is delayed or missing it is always best to open a direct late parcel enquiry directly with the logistic partner to ensure that your delivery issues are resolved quickly.
If you provide us an incorrect address for delivery and the package is returned to us, you will be responsible for paying $7.95 for a re-delivery fee.